Full Service Property Maintenance

FirstLight Property MangementProperty maintenance is what keeps your property investment alive and will often separate your property from another. Apartment complexes with poor ground maintenance or ongoing maintenance problems, shuns potential renters and practically pushes current renters out of their units. We consider property maintenance as the most important aspect of marketing a property, keeping units rented, and maximizing properties owners’ investment.

Just as we bring our clients real time, on demand financial and property reports through our website, we give tenants access to our website through our tenant portal. The tenant portal allows tenants to pay rent online, create maintenance and property repair requests, and check the status of their lease. This online system also keeps tenants and residents informed of property status updates, such as “the pool will be closed for cleaning on Monday evening”. This eliminates the hassle of posting notifications to each unit and gets the tenant the information immediately, as opposed to when they get home. This is especially helpful for tenants who travel often or work long hours.

 

maintenance

Our property maintenance system is paperless and automated. The maintenance staff is instantly notified when a new request arrives. This system also generates work orders and assigns them to maintenance staff. This allows the staff to build their work day around priority property needs and be more efficient, thereby eliminating downtime of vital property functions. A well running and clean property is an income generating property.

Property owners have access to all of the maintenance staff functions, work and repairs. Owners can generate maintenance reports on each of their properties, as separate books are kept for each property. We have found that these reports prove very useful when planning for future staff and property improvement needs. First Light maintains these property repair and maintenance records for owners so that they can be viewed and/or generated at any time.

 


 

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